PG
Peggy G
1 reviews | Active since Jul 2020
01 Oct 2020, 11:03
Unhappy with vodacom contract
my contracted ended in June for my one line with Vodacom, i then requested that they cancel it. every month I'm told my their consultant that they have cancelled i will no longer get any airtime or billed for this line, but to my surprise they keep sending me airtime and billing me, to that extent i am unable to buy another mobile since i cant pay for three phone at once.
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Replies (1)Vodacom's replyOfficial
01 Oct 2020, 11:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Oct 2020, 11:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
