KM
Khathutshelo M
1 reviews | Active since Jan 2022
19 Jun 2022, 12:30
Unhappy with Vodacom and MBD dealings
In January I did a review of how unhappy I am with Vodacom because I'm still said to owe it when I paid in full in July 2021. I was told an agent will call me. Even today I've not had anyone call me and I'm still struggling because Vodacom and MBD as I'm still said to owe. My credit score is affected by their incompetence.
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Vodacom's replyOfficial
19 Jun 2022, 16:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jun 2022, 16:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team