Unhappy with Vodacom
<p>Both my contracts supposed to be cancelled.</p> <p>However I am still getting billed. I have proof that I cancelled my contract.</p> <p>I am sick of phoning the call centre as you get no results and are put through from pillar to post. I once left a message for the team leader Kabelo, he didnot even bother to call me back. I have spoken to so many people but have had no joy. these are some of the people I have spoken to and not limited to:-</p> <p>Lesgo, Oupa, Andiswa in the cancellations department, I have spoken to Kgotso in accounts and other people like Wendy.</p> <p>I have had no choice but to stop the debit order because noone is solving my problems</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am still waiting for your call. This is what I am talking about, no one has contacted me as yet.
I am still waiting for your call. This is what I am talking about, no one has contacted me as yet.
