KM
Kgomotso M

1 reviews | Active since Sept 2015

05 Oct 2016, 08:56

Unhappy with Vodacom

<p>August 2016 I took a new contract with Vodacom secunda branch, The promotion was you get P9 Lite + 5GB data but no one explain to me that the data last for one Month, Everytime when I check my balance, will receive sms saying my data is expiring 15/09/2020 and I have quiet a number of smses saying the same thing. The begining of this month( October) when I check the balance, My data balance is zero, Tried to contact Vodacom I was told my data were deactivicated as it was valid for 1 month. I am no happy with vodacom as no one tried to explain this to me.Now I have lost my 4GB data.</p>

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2016, 09:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team