1 reviews | Active since Sept 2015
Unhappy with Vodacom
<p>August 2016 I took a new contract with Vodacom secunda branch, The promotion was you get P9 Lite + 5GB data but no one explain to me that the data last for one Month, Everytime when I check my balance, will receive sms saying my data is expiring 15/09/2020 and I have quiet a number of smses saying the same thing. The begining of this month( October) when I check the balance, My data balance is zero, Tried to contact Vodacom I was told my data were deactivicated as it was valid for 1 month. I am no happy with vodacom as no one tried to explain this to me.Now I have lost my 4GB data.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
