unhappy with this bull

<p>Recently I opened a contract with Vodacom, I was always so happy to be with Vodacom until after I opened my contract Vodacom went to debit my account 15days before my salary date. Then I had to pay bank charges plus extra on my installment because those idiots at the store did not explain any terms all they said is I will be debited my on salary date but they did there own bull**** now when I am calling for assistance those *****s are tripplimg the amount I need to pay their customs service sucks at the Vodacom store in liberty midlands mall the consultant basheera was of no help to me neither was the manager. I have been calling them since Friday last week and left available funds but they did not debit now they are charging me a penalty fee which I refuse to pay. I spoke to some colored lady on Sunday in solutions assuring me that my account will be debited but her stupid brains did not note anything down. Now when I called in I spoke to ngobonga who was Unable to assist me she just kept on shouting that I must pay the arrears yet they did wrong. Then when I asked For the manager at first she refused only after I told her I will report her then I spoke to a manageress sindisiwe who also kept on saying I am at fault when I asked about my debits not being done on the right date she said i was suppose to know what's wrong she had a terrible attitude and continues saying Vodacom is not at fault then who the hell is at fault because their stupid consultants don't know their Jobs now they are charging me 3times my installment plus a penalty. I think Vodacom should get stuff that know how to get the bloodly job done not those creatures that are dead. No customer care s****s Vodacom now lacks in every damn thing! Officially hate the Vodacom stores consultants everything to do with Vodacom!</p> <p> </p>