ZM
Zikhona M

1 reviews | Active since Nov 2020

30 Mar 2026, 17:18

Unhappy with that Vodacom and VVM collections. Terrible service

Vodacom handed over an account that they closed because they did not have coverage in the area that I moved to.This was January 2025 and I received calls from a VVM collections claiming that they were instructed to collect. I decided to pay because I hated arguing for R 470. I followed up to get a paid-up letter with no luck. now I have just realized that this is affecting my credit score as I am listed.Mind you I paid on 23 may 2025

0
Replies (1)
Vodacom
Vodacom's reply31 Mar 2026, 07:39
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team