ZM
Zikhona M
1 reviews | Active since Nov 2020
30 Mar 2026, 17:18
Unhappy with that Vodacom and VVM collections. Terrible service
Vodacom handed over an account that they closed because they did not have coverage in the area that I moved to.This was January 2025 and I received calls from a VVM collections claiming that they were instructed to collect. I decided to pay because I hated arguing for R 470. I followed up to get a paid-up letter with no luck. now I have just realized that this is affecting my credit score as I am listed.Mind you I paid on 23 may 2025
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Replies (1)Vodacom's replyOfficial
31 Mar 2026, 07:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Mar 2026, 07:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
