1 reviews | Active since Jun 2014
Unhappy with service received
Hi Vodacom
Is it a crime not to renew my contract phone, to be harassed by your sales people, most of them are rude on the phone. When i took my contract with you had a bad experience and now that am not renewing experiencing similar behaviour. Thanks i really regret taking a contract with vodacom maybe the bad service happened on me so i don't want to generalise.
Regards Thulani
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Thulani,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have sent an email to our Rewards Team and requested that they remove your number from their database.
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Dear Thulani,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have sent an email to our Rewards Team and requested that they remove your number from their database.
Regards
Ashwin Abdurahman
Consumer Website Team(SA)