Unhappy with service received

<p>On the 20 th October I was contacted by a Vodacom consultant. was told by them to migrate my existing contract to a new contract that will work better. After their explanation.of.the benefits of new contract I instructed them to go ahead. Migration was sapposed to come through on 1 November and still nothing. I have spoken to customer care about seven.times, I sent them 40 emails about the problem and still nothing has been sorted. I phoned them again on the 9 November even.if I.buy airtime and load to my number it does.not allocate. I am beyond annoyed and while they try and sort the problem,,, I as their client has.no means of communication as I can't use my phone and the money that was spend on.airtime is.lost.</p> <p> </p>