Unhappy with being credit scored twice in 1 month leading to a negative outcome.

Rather disappointed with your systems vodacom. I had been approved for a sim only deal at Vodacom The workshop unfortunately due to an emergency I had temporarily relocated to Empangeni and when I inquired with the vodacom branch in Empangeni to get the deal they said I need to first cancel with the workshop branch then they can proceed ?! This was done. Process was started with a consultant in Empangeni. Now my sim only deal is declined??! This is in 2weeks of getting approved and we all know the bureau updates every 30 days? Why was a credit check done twice if its already had been done 2 weeks prior? And it remained on approved. Surely I would not have bothered doing the application again .