UNHAPPY - Vodacom overcharge me when upgrading
<p>After upgrading with Vodacom they over charge me with more than a R1300, Promotional My Gig 10 bundles and double charges on my account.</p> <p>June Bill so far<br />Usage since your May Invoice</p> <p>R 1,889.52Total usage for June 2016</p> <p>I did report this, I have a reference number but no one gets back to me..</p> <p>I'm so unhappy wish I never ungrade with VODACOM</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team