tT
twakesores T

1 reviews | Active since Aug 2016

20 Aug 2021, 16:46

Unhappy Vodacom Customer - Bad signal on calls and internet

I have been complaining for months about my terrible signal. Nothing has been done. Now I was told to wait for months for a booster to be installed by Vodacom or to buy one myself. Why should I buy a booster because Vodacom can't provide a service? Both of my telephone lines and my internet is appalling! I need this to be sorted as soon as possible as this has been going on for almost a year. I already have to phone every second month as my data just magically disappears.

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Replies (1)
Vodacom
Vodacom's reply21 Aug 2021, 10:23
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team