tT
twakesores T
1 reviews | Active since Aug 2016
20 Aug 2021, 16:46
Unhappy Vodacom Customer - Bad signal on calls and internet
I have been complaining for months about my terrible signal. Nothing has been done. Now I was told to wait for months for a booster to be installed by Vodacom or to buy one myself. Why should I buy a booster because Vodacom can't provide a service? Both of my telephone lines and my internet is appalling! I need this to be sorted as soon as possible as this has been going on for almost a year. I already have to phone every second month as my data just magically disappears.
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Replies (1)Vodacom's replyOfficial
21 Aug 2021, 10:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Aug 2021, 10:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
