JM
Joseline M
1 reviews | Active since Sept 2024
03 Sept 2024, 16:14
Unhappy vodacom customer
Good day.
I had a complain to vodacom insurance about them not informing me about the Prorata. I requested my call recording and they refused. Their billed me incorrect because only one phone was active on the insurance.
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Replies (1)
Vodacom's replyOfficial
04 Sept 2024, 08:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Sept 2024, 08:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team