sB
soraia B

1 reviews | Active since Aug 2014

28 Jun 2016, 08:19

Unhappy Vodacom Customer

<p>I recieved a call from vodacom stating that they have a good deal for me.They noticed that i use alot of data and want to sell me data on my existing contract to save me money,they also stated that they will be giving me a device for free.They sent me the '' FREE '' device. I called Vodacom to enquire when will the data be loaded on my phone and they have stated that i have a separtate contract for the ****le.I have requested that collect the device but no one has contacted me regarding the matter.I feel that they were misleading me and have already debited money from my account for the device.I want vodacom to please collect there device and refund my money.</p>

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 08:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team