EC
Elroy C

1 reviews | Active since Mar 2017

11 Jan 2019, 06:06

Unhappy VODACOM customer

Good day...I paid my account on Tuesday 2019-01-08...after that I also called vodacom to inform them about the payment that was made and they told me that they will open my fone because all my internet access was blocked on cell phone nr. ********** 905.I even told the lady whom I spoke with that I am still waiting for important emails,work related emails and she rep**** by telling me that it will take few hours then my fone will work.I also had more than 800MB's of data on my fone tht will expire today Friday 2019-01-11...I am really disappointed in Vodacom because theu failed me as a valued customer...I really need feedback on this. Thank you

Unhappy customer

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2019, 07:53
Official
Dear Customer, 

Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details 

Regards, Vodacom Consumer Website Team