Unhappy Vodacom Customer

I am very upset with Vodacom. In December, after they double deducted a lot of contract holders and returning monies and deducting again they now tell me that my account is in arrears. The statement they sent states one amount and when I called to confirm and make payment arrangements, they had a larger amount. I asked the consultant if this can be paid at the end of the month and she agreed and even sent confirmation of the agreement, just to block my account 5 minutes later!! Unlike a lot of people, I called to make arrangements and one would think they would be a bit more understanding, how many contract holders are out there not paying or even making the arrangements to pay but still has access to use their phones. Never have I missed a payment or short paid in my 3 years with Vodacom and now due to their mess up I must suffer.<br> Very disappointing, I feel like I should go to Cell C and ask them to buy out this contract!!<br>