LN
Lwazilonke N
1 reviews | Active since Mar 2021
22 Mar 2021, 12:09
Unhappy Vodacom client
I'm very disappointed at Vodacom, I bought S10E with damage insurance no body made me aware that if I took the sim card out the phone won't be covered they've been dedicating since 2019 now that my phone is broken they are telling that they won't fix it because I used another vodacom sim card on the phone I have been calling different people from Vodacom promising to help or to get back to me since today nothing I booked the phone February.
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Replies (2)
Vodacom's replyOfficial
22 Mar 2021, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Mar 2021, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LN
Lwazilonke N's updateReviewer Update
22 Mar 2021, 16:46Please do follow this case up until the end I have Two contract with vodacom and I have four numbers with vodacom, I have been with vodacom for more than 10 years now but the treatment I'm getting is so disappointing.
LN
Lwazilonke N's update22 Mar 2021, 16:46
Reviewer Update
Please do follow this case up until the end I have Two contract with vodacom and I have four numbers with vodacom, I have been with vodacom for more than 10 years now but the treatment I'm getting is so disappointing.