XZ
Xoli Z
1 reviews | Active since Dec 2019
13 Oct 2020, 07:06
Unhappy Vodacom client
Dear Vodacom. I received 1 phone call acknowledging my complaint after writing my issue with you on this platform on the 30th September 2020 and that was it. I was told that feedback will be provided and I'm not sure why it would take so long to verify information on your system and give clarity to your customer. Your level of *********** is really appalling. Please also provide me with your ombudsman information.
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Vodacom's replyOfficial
13 Oct 2020, 08:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2020, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team