Unhappy Vodacom client

I was debited a higher amount last month and I tried to enquire about it because there was no email or update on increased payment fees.

I receive no invoices, I don’t even know what is happening with my account! No one seems to care to assist and yet they go absolutely crazy for missed debit orders!

I can’t wait to complete paying for this. Never ever want to deal with Vodacom again.