1 reviews | Active since May 2017

09 Jul 2018, 16:44

Unhappy Vodacom client

I have recently got Vodacom fibre at home to replace my 5G vodacom which is great but the person who sold me on the Fibre told me that I would be able to cancel my previous contract as this was essentially an upgrade, and now I cant cancel the previous contract until it expires next year in March which is really bull**** as I wouldn't have gone for the Fibre knowing that I would have to pay for two accounts. This is really ****ty service and unfair.

0
Replies (1)
Vodacom
Vodacom's reply09 Jul 2018, 20:52
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,