Unhappy, super unhappy
<p>I have now struggled with Vodacom for the last time. I've have now tried everything but speak to the ceo, resolve this matter. <br />They just don't care.</p> <p>I wanted to cancel my contract with them about 21 months ago. So to convince me to stay they offered me additional data in my contract. Which convinced me to stay.<br />This month, that data was just not loaded onto my account. And to crown it, my bill is much higher than any other month, despite me not doing more than purchase a gig of data as well as another 100mb.</p> <p>I have phoned, emailed, gone into a Vodacom store, and everyone is just passing the buck.</p> <p>Fortunately my contract has come to an end, and I will NOT be renewing.</p> <p>Good bye Vodacom! Hope someone prints a billboard regarding your bad service aswell.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
