Unhappy service from Vodacom

Good day

I would like to lay a complaint against vodacom for their unprofessional and unaffiliated `behavious towards a client that has been using vodacom for over 7 years .. I have always had contracts and upgrades with Vodacom .. I was unemployed for the month of October 2022 and i notified them that i would only make payment at the end of November 2022.. it didnt even take them 3 days to deactivate my line .. I do not know why they deactivate the line for no payment for one month like why dont they provide the supplier with a 3 month time period before deactivating a line ... on my side i informed vodacom way in advance about my employment status and i thought this was all in order until i realised i cannot make calls because my line is blocked .. I am such a loyal client and cannot understand why vodacom does not value my service and loyalty ... my line has been blocked since end first week november ... I have made full payment on my account on the 25th november 2022 .. my line is still blocked ,,, can someone please assist me asap ... i do not think that i will use vodacom for an upgarde or another contract as they have dissapointed me more than once - my blocked line is *** .. please contact me on *** .. kindly resolve this asap .. Regards Barishka Naude