1 reviews | Active since Aug 2016
Unhappy service
<p>After been to the Voda shop in Vanderbijlpark were I spoke to Jaco who refered me to an agentwho's name I can not remember to help me with my Samsug upgrade. This gentelman advised me that he will do it over there wifi and it will not cost me a sent.After receiving my vodacom invoice I realizedthat it never happened over the wifi and I Have been billed approximately R1500.00 on this day 13th of July 2016 the same day I did the software upgrade.I was under the impression there is a two year warranty on my Samsung S7 phone that I have had for approximately 2 monthso</p> <p>I will never advise anyone to go to the Voda shop in Vanderbijlpark as what they say and do is two different things</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
