1 reviews | Active since Oct 2015
UNHAPPY - Paying more for LESS
I'm really unhappy with Vodacom. Last month - August someone from Vodacom phoned me and upgrade me from Smart S plan to Smart S+, I used to get 500mb promotional data on top of the 200mb per month. I specifically ask him if I will still get my promotional data and he promised me I will. Now almost a week later phoning Vodacom everyday a lady from the Migration department advise, I need to sort it out with the data department gave me a number that is not working, 082151. I'm paying more money for less data. I would never agreed on this upgrade if I knew I will actually loosing my promotional data. What a *******.. I thought Vodacom is better than MTN.. :(
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
