Unhappy once again.. pathetic client service..be warned

App**** for new contract on 14 Dec 2023. Successful and parcel on it's way. Just that it never reached me, due to address captured incorrectly by Consultant. Parcel was returned and cancelled on Vodacom side, without informing me. When I followed up. No one could assist with re-delivery or re-activation. Another vetting was done by the 13th agent I was referred to.. only to found out this was declined, due to duplicate application. And agent shouldn't have done another vetting as now I cannot get the contract at all. Now I have a cancellation and declined status resulting in no purchase... How the hell does this happen without any consent of the client? Worse part all agents make as if they know what they talking about.. only to find out that they actually don't... So after all this... I realised why i took so long to consider taking out another contract with Vodacom