Unhappy. More billing issues!!!

<p>Good day, I am bitterly disappointed with the service I received from Vodacom. I wrote a review last month regarding a 10K bill they gave me. I was then contacted by a gentleman named Allister, who then advised that they will be processing a discount as a once off gesture of goodwill. The discount was over 7K. I accepted that and I was happy. This month I get debited over 4K. Which is not what my bill stated. I will be reversing that debit with my bank and I expect a call from Vodacom to explain as I will not be paying that amount. I called the call center and they have no record of the arrangement made, call ref ***. I have all the emails between myself and Allister and nowhere does it make reference of this debit. I am very disappointed. Please fix! Aiden Delport</p>