Unhappy just take money but can't do the job and cancels the contracts

Soos angry I call and ask to cancel two of my contract received the letter and make te payment on the 12 February 2021 but stil my accounts still open. Now with my last contract the normal data and airtime I received every month they when and sit it on the 2 numbers I cancels. I call and ask what is going on I still was bill for the month and still my contract not cancel now we can't use the one number because if we use the data going to be Bill for it. I feel so angry at vodacom cancelation department they cant do the job. It easy to take te money but it takes them almost 1 month to cancel the contract. It not like we have money just to give out I like this to be sort out by today. And I am a customer for 8 years and I get this service I am not happy with vodacom service at all.