SO
Samantha O
1 reviews | Active since May 2023
10 May 2023, 17:29
Unhappy is an understatement
I am so disgusted with the Vodacom Service. It has been more than 3 months and they can't activate my itemized billing. My change of details are not being updated, and nobody can give me any awnser. It is always the same, the guys at the back office is working on it. I AM FED UP !!
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Vodacom's replyOfficial
11 May 2023, 08:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2023, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team