DZ
Dumisani Z

1 reviews | Active since Nov 2016

16 Nov 2016, 10:44

Unhappy disappointed vodacom customer

<p>Since Monday the 14th of November my phone has been not making outgoing calls. I called the customer care line more than 23tomes since then and they have been unable to help me with my problem, I went to the vodacom shop in Centurion on the 15th and still can't be helped.on the 16th I then drove to the head office in Midrand I'm not being helped. vodacom please help me as I can't make calls</p> <p> I can only receive calls and use whats app. </p> <p>I am really unhappy as I am a paying customer I don't even owe you. </p> <p>Vodacom please help me.</p>

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2016, 11:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team