MA
Mark A
1 reviews | Active since Dec 2022
05 Dec 2022, 16:56
Unhappy data on vodacom app
I bought data 30mb at 2.50 which supposed to expire at midnight on the same day. Only to find out that after an hour the data is gone. Whereas on the Vodacom app its states valid until midnight. This is not fhe first time contacted Vodacom regarding this problem on there.
Now they wont take mg call or call me back because they think i am *****. Its very unpleasant everytime i buy this product and than the data expires in hour which suppose to expire at midnight.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Dec 2022, 07:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2022, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MA
Mark A's updateReviewer Update
07 Dec 2022, 18:13Dtill5 waiting on vodacom to contact me on my issues with their app when you buy data which supposed to last for a day buy than expire in hour.
And they still have not updated their Vodacom app regarding this.
And they still have not updated their Vodacom app regarding this.
MA
Mark A's update07 Dec 2022, 18:13
Reviewer Update
Dtill5 waiting on vodacom to contact me on my issues with their app when you buy data which supposed to last for a day buy than expire in hour.
And they still have not updated their Vodacom app regarding this.
And they still have not updated their Vodacom app regarding this.