Unhappy customers

Good day,

To whom it may concern.

Because clearly no one at vodacom cares about there customers.

From line manager to team leader to agents including vodacoms technical department including the stories...in just so by the way I have all the names with surnames and references numbers they provided.

Just a question why do you have stores if they keep on telling you to call the call center 🤔. Wooow I just had enough

I am not here to name them for now until further notice.

I have been calling vodacom since 30th December 2024 which my problem is still not solved..wooow amazing service from the best network providers.

I don't have wifi at home but iam paying on time..

Iam still waiting for them to provide feedback and to cancel my contract. Until it's to late then they will say I need to pay a cancelation fee .

We're on earth did you hear that a technical department can't solve there problem nor providing me with any other solutions..he just said he tried everything he does know what els to do and that's it...I guest the customer need to find a solution. To get vodacoms network up and running..

To my surprise I thought it was my area. Just to find out my neighbors wifi works perfectly and in my house because I when that far to borrow the wifi and see if it will work in my house...to my surprise it all worked just fine..yes i when that far just to find the problem or a solution which vodacom support department couldn't find up and till today 22 January 2025..