RC
Remondi C
1 reviews | Active since Jun 2018
18 Jul 2019, 07:48
Unhappy Customer/issue not resolved
On the 8 July 2019 I wrote a review with regards the bad service of Vodacom. I have requested for a manager to call me back on several occasions and its now the 18 July 2019 and still no call back from a manager. My issue is still not resolved and I am still not happy with the service I am getting from Vodacom. I will be taking this matter further as not one staff member within vodacom is interested in dealing or resolving my query.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Jul 2019, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2019, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team