FM
Faith M
1 reviews | Active since Oct 2019
22 Feb 2021, 08:43
Unhappy Customer
I am so disappointed with Vodacom. As a first time customer I am definitely not impressed. I have ordered a phone with Vodacom and after advising numerous times that the delivery address must be changed IT IS STILL NOT CHANGED! Contacted Vodacom last week Friday and the agent took all details and told me the address is changed but surprise surprise today RAM confirms they are delivering to the WRONG address.
Please call me asap or cancel this order thanks. *** email ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
22 Feb 2021, 09:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Feb 2021, 09:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team