Unhappy customer

On the 6th of August 2020 I purchased a Huawei P40 lite phone and Gt 2e watch at tygervalley Vodacom. On the adverti*****t it stated that I will receive the earphones value at R999.Which I have not I asked the salesman and he confirmed that he will contact the sales reps. Which he also never did he never contacted me back. The simcard was never activated I had to call back several times waited 2weeks for activation. They also debited the installment on the 20 August they were supposed to debit the 21 August Friday because my pay date was the 23rd on a Sunday. Now I owe a R100.88 which I am not happy about unhappy customer