1 reviews | Active since Nov 2024
Unhappy Customer
Good day I arrived at Westgate shopping center just before 6 due to working hours in order to purchase a Playstation 5 from one of your stores before they close, the first Vodacom Shop was having stock take DURING black Friday week and turned me away, the second Vodacom 4U shop did not want to assist me saying that it's already TO 6 and they're closed and the lady that was inside chased me away aggressively, I am very disappointed in the customer service I received, Vodacom used to be one of the benchmark companies with regards to customer service and now due to employee unprofessionalism I cannot purchase the PlayStation 5 that is part of your black Friday deals which ends tomorrow the 28/11, if that is such then I will have to make my purchase elsewhere.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
