CH
Claudia H

1 reviews | Active since Jan 2025

27 May 2026, 09:54

Unhappy customer

Unhappy customer i been with vodacom for two years now,paying my account with debit check or debit order on the 28 of every month and vodacom not sending me any statement when i want to communicate with someone about my account and i cant be the can not talk to me because of wrong information on my side and the are the one who have wrong information

0
Replies (1)
Vodacom
Vodacom's reply27 May 2026, 11:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team