AN
Ayanda N

1 reviews | Active since Aug 2022

15 Feb 2024, 05:40

Unhappy customer

This is my second review it seems like they ignore the first one, Vodacom has not cancel my contract again, a contract that ended last year October and I requested for the contract to be canceled last year already which they didn't and kept debiting my account. I really don't know what will take for them to cancel the contract. If you debit my account again I will take it further

0
Replies (2)
Vodacom
Vodacom's reply15 Feb 2024, 08:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AN
Ayanda N's update15 Feb 2024, 12:08
Reviewer Update
Someone tried to contact me, I'm at work I can communicate via email.