MZ
Mbali Z
1 reviews | Active since Jun 2022
23 Apr 2026, 13:00
unhappy customer
To say I'm disappointed is an understatement, did my Wi-Fi (fibre) application with Vodacom and I was told everything will be completed and installation will be done within 7 working days - till today I haven't heard anything from them... I haven't even received a single phone call from them. Every time I have to make follow ups myself and get different stories from call center agents ...... application was done and approved on the 30th of March, and the device was delivered to my house 2 weeks ago.
Please do me a favor and come take your device as this has taken so much of my energy and lost interest. Service received thus far has been horrible and don't wish to continue with you
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Replies (1)Vodacom's replyOfficial
23 Apr 2026, 13:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Apr 2026, 13:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
