Unhappy customer and *****ulent transaction without consent

Good day Hello Peter

I would like to lodge a serious complaint about Vodacom.I bought 2 phones with them and asked them to be paid within a short-term period. I paid them in full last year December 2025 and asked for cancelation.

For the past 3 months my daughters were not getting any services with Vodacom and which was understandable because we asked for cancelation. Suddenly after that my daughter received an sms telling us we are owing them and sms regarding certain products which they activated without our consent.No calls were made to us and we never agreed to anything.The sms will say this and that product was activated on your account and I want proof of recording and signature.I will not pay for something I don't have and didn't use.If their agents are ***** they must be dealt with and be dismissed.

I want them to cancel and reverse all monies and need proof for that as well because I definitely don't owe them anything and don't have any further dealing with them after my last payment.

Regards Nomsa