sA
sefura A
1 reviews | Active since Jan 2018
05 Jul 2022, 14:19
Unhappy customer
Hi
I loaded airtime on the wrong number wich is not working. I made mistake by 1 number . I have been trying to contact vodacom call centre and all i get is tobi no option for consultant. I sent facebook and they tell me thy cant reverse the airtime i must call wrong number wich is on voicemail.
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Replies (1)
Vodacom's replyOfficial
06 Jul 2022, 08:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jul 2022, 08:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team