MM
Mthunzi M

1 reviews | Active since Jan 2022

08 Oct 2025, 04:16

Unhappy customer about vodacom poor service.

Hello Peter my name is Mthunzi Mazibuko ID number ***, cell number *** I am tired of VODACOM, their network is poor, I have had no network for a whole month but I pay every month,this isn't fair, I use this network to do work, I use this network to watch TV. I ask VODACOM to terminate this contract and find another network that will work for me, I can't even call them because their network is down and I'm not the only one who's struggling with this network . This is annoying, I will not pay for something that is useless to me every month.I'm fed up.

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Replies (1)
Vodacom
Vodacom's reply08 Oct 2025, 07:14
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team