Unhappy customer!

After I wrote to hellopeter I did receive a call from a vodacom consultant he asked me about my complaint and I explained to him that I've been paying for more than two years for a 500GB Home internet Huawei B535 which I never received. He asked me where did I make this deal and I told him at a vodacom shop in king williams town in stone towers, and he said he will come back to me maybe the following week. The following week I than receive a call from a girl/lady that said she was the one helping me with the contract telling me to go and collect the home router I've been paying for, I told her that I never wanted a home router from the first place because I'm a driver I'm always on the road hence I asked/given pocket wifi, what I want now is compensation for the past two years paying for something that I never received even the pocket wifi then gave me didn't even last me 18 months I had to buy myself another router to access the data because they couldn't help me they've been telling me to wait for an upgrade. She than told me that the Mobile Wifi R219z they gave me is equivalent to the Home Router Huawei B535, I told her that there's no way that they are equivalent because when I look at them the Huawei B535 is more than R2000 and the Mobile Wifi R219z they gave me is less than R500, and if then they are equivalent than why on my dealer copy they wrote Huawei B535 not the Mobile wifi R219z they gave me, even at their head office on the system it shows that I'm paying for A home internet Huawei B535, she than told me that it was her boss who told her to do that I must than wait for her to call me, I've been waiting for weeks now for them/her to call me!

Yours sincerely Lutho Jonas