ZC
Zipho C

1 reviews | Active since Aug 2022

17 Aug 2022, 09:33

Unhappy customer

I have received the worst experience from Vodacom branch the one in Liberty Promenade Mall, from a guy called Martin. I tweeted Vodacom about my experience and they pretended as though they’ll assist me. I really don’t know what I was expecting from Vodacom when they have such bad reviews in terms of their customer service. Learn to respect people and their time

0
Replies (2)
ZC
Zipho C's update17 Aug 2022, 10:04
Reviewer Update
***0 This is my reference number! Cancel that contract
Vodacom
Vodacom's reply17 Aug 2022, 12:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team