AvdW
Adolph van der Westhuizen

1 reviews | Active since Feb 2015

22 Feb 2015, 11:35

Unhappy customer

8 days later and still no internet or email. The service has been disgusting. After my first vomplaint I still hsve not been helped. Firdt the shop at Greenstones staff admitted they gave me a old modem on my upgrade instead of the advertisrd one. Then it wouldn't install so I called 082155 and after 40 minutes holding for a consultant the lady is so busy chatting to her friend and doesnt help me. I then take it in to a tech at Greenstone and he can't get it working. He then says I should use the wireless modem and asks why I didnt get it. Simple... no one offered or told me about it. Now there is no stock. I am still not connected. Does Vodacom care? .. NO..they have their cash

0
Replies (1)
Vodacom
Vodacom's reply23 Feb 2015, 08:24
Official
Hello Adolph 42,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team