AvdW
Adolph van der Westhuizen
1 reviews | Active since Feb 2015
22 Feb 2015, 11:35
Unhappy customer
8 days later and still no internet or email. The service has been disgusting. After my first vomplaint I still hsve not been helped. Firdt the shop at Greenstones staff admitted they gave me a old modem on my upgrade instead of the advertisrd one. Then it wouldn't install so I called 082155 and after 40 minutes holding for a consultant the lady is so busy chatting to her friend and doesnt help me. I then take it in to a tech at Greenstone and he can't get it working. He then says I should use the wireless modem and asks why I didnt get it. Simple... no one offered or told me about it. Now there is no stock. I am still not connected. Does Vodacom care? .. NO..they have their cash
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Replies (1)Vodacom's replyOfficial
23 Feb 2015, 08:24Hello Adolph 42,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply23 Feb 2015, 08:24
Official
Hello Adolph 42,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
