Unhappy customer

Vodacom phone contract cancelation is the worst, I will never recommend anyone to take their contract honestly. I made sure to read the terms and conditions of the cancelation process. When you call the cancelation line, they'll try and convince you to take their expensive data option even though explaining you do not need it. My number is ***I got it from Vodacom, I am currently in arrears and have to pay an amount I canceled with them. I am truly an unhappy ex-client of them. This has taken a toll on my credit score. Also, the service is trash in my own opinion. You sign up for a contract in-store but have to cancel over the phone, knowing very well your agents will not make the cancelation and then charge people as if they won't be paying the amount.