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Puleng S

1 reviews | Active since Jun 2020

10 Oct 2025, 11:11

Unhappy customer

Mind you,I haven't received a call or any assistance from vodacom but the case is closed,see below email they sent.

Dear Vodacom Customer, we trust you enjoyed the service experience. Your query with ref number *** has been closed. We value your continues support as Loyal Vodacom Customer

0
Replies (5)
Vodacom
Vodacom's reply10 Oct 2025, 11:55
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 
PS
Puleng S's update10 Oct 2025, 11:59
Reviewer Update
I'm waiting for the call.
Vodacom
Vodacom's reply10 Oct 2025, 13:07
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 
PS
Puleng S's update10 Oct 2025, 13:26
Reviewer Update
I'm still waiting for the management to call me
PS
Puleng S's update10 Oct 2025, 15:31
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-21S2-1ZIWE2 has been closed. Thank you Vodacom.