Unhappy Customer

Item: Vodacom
Rating: 1
Author: Lucile T

This is a follow up post to my last one. A new device was tsken out, i cancelled within 14 days. Vodacom took over a month to pick up the device. now i get chared that month, i did open the phone or use it

This is not right

Helpful (0)

Replies (1)

Vodacom's replyOfficial

06 Sept 2023, 10:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Sept 2023, 10:08

Official