UNHAPPY CUSTOMER

I called in on the 28 Nov to the cancellation department to cancel my contract ***. i spoke to a guy called MOSE. he gave me a nice deal- R65 airtime, 500MB for R49. on the 1st Dec i only received R48 airtime and NO DATA!!!!!!!!!!! where is my other airtime and data?????!!!!

i called in on the 4th Dec. i spoke to 5 people that kept on transferring me to departments. i finally got hold of a a girl called MONIQUE in the customer care department she was rude! did not understand me!! and put me thru to SALES. this guy in sales then told me i got my AIRTIME AND DATA but i have a subscription of R14 a day--- PLEASE TELL ME WHERE THE HELL IS THAT SUBSCRIPTION COMING FROM??? I NEVER EVER HAD IT!!!!!!!!!!! i have no AIRTIME NOW!!!!! HE THEN WANTED TO TRANSFER ME BACK TO CUSTOMER CARE LIKE WHAT THE HELL???????

I AM EXTREMELY UNHAPPY ABOUT THIS WHOLE THING!! I WANT MY AIRTIME BAC****!!! THIS IS NOT THE FIRST TIME VODACOM IS DOING THIS!! I WILL CANCEL ALL MY CONTACTS THEM WITH AND MOVE TO A BETTER NETWOR****!!!