UNHAPPY CUSTOMER

Good day,

I have been a diligent customer of Vodacom all my life, we have several contracts with Vodacom, and in the past two years, I have been getting phone calls asking me to upgrade. I eventually said yes to getting a phone. They told me to say the phone will be delivered on Friday. I called to ask where is the phone, however, I spoke to a manager who advised me that the online department did not activate my order, which I find ********** because how can I have an order number without being activated? ‘ I know the manager’s name, who said they would call me back but never did; this is how customers are being treated. I spoke to another manager in the other department who let me know that the tablet is not available. I want Vodacom to be liable. You do not advertise tablets that are not there. Vodacom is not sincere as they make promises they can’t keep.