Unhappy Customer

Good Day<br> <br> I took out a contract with Vodacom in April 2015. It was a Samsung A5 and a gear fit. To date we have not received the gear fit. We have visited the branch often and was told that they will contact me. Two months ago the Manager Thami contacted me to say he is busy investigating. This Sunday 27/09/2015 we visited the branch again and the Manager said that he will contact me on Monday, I have not heard from him yet. They are very quick to debit my account.