1 reviews | Active since May 2015
UNHAPPY CUSTOMER!
Moved into a place about 3-4 years ago where i was renting. They had me sign up for fibre with vodacom and said the fibre deal will expire when I move out. Its been almost 3 years now since I have stayed at the premises. Vodacom kept debiting my account all this time for a product I have not even used. I made contact last year after noticing that they have been debiting my account all this time and one of your consultants cancelled the fibre account in December. I was still waiting for them to refund me for the past two years but haven't heard anything to date. Now 4 different consultants have phoned me to say that my account was now handed over for an additional R700? Ive been trying to get into contact with you this morning and have been transferred 7 times? If i am going to be listed on ITC I will blow this story up and take you to court. I need to get this sorted asap! ***-503381
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
